Support

Questions, bugs or ideas: email support@straktile.com. In the app, Settings → Send Feedback fills in your app version for us. We read every email.

Common questions

Do I need an account?

No. Planning, layouts and cut lists work without one, and everything stays on your device. Sign in to back up your sites, use them on another device, share them with your company, or use the AI features.

Does it work without signal?

Yes. Everything is saved on your device first. Backup catches up when you're online again.

How do I move my sites to a new phone?

Sign in on the new phone with the same account and your backed-up sites download automatically.

How do I cancel a subscription?

Subscriptions are managed by the store you bought from: on iPhone in Settings → your name → Subscriptions, on Android in Google Play → Payments & subscriptions.

How do I delete my account?

See Delete your account.